Utility Billing Department

COVID-19 Notice

Due to COVID-19 concerns, Brownsburg Town Hall is open to the public on a by-appointment-only basis until further notice. The Utility Department customer service window, located on the Adams Street side of Town Hall, is open weekdays from 8 am to 4 pm.

Customers may make utility bill payments by using the following payment methods:

  • Pay by mail
  • Pay online
  • Pay in person, via the customer service window


The Utility Department is responsible for billing water, sewer, stormwater and public fire protection fees to more than 9,000 residents monthly. The staff is available to help customers with starting new water utility services, issuing work orders, posting payments, and addressing residents' concerns.